Southern Traditional Foods
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FAQs

Where can I find these products in a store near me?

We are only licensed to sell online and by mail order; we do not distribute to retail stores.

 

How long will my order take to be delivered?

We send out shipments every Monday so please allow 7 to 14 working days for delivery.

If you have not received an email confirmation that your delivery has been dispatched after 14 days, please call us on
251-391-2024 and leave a voice mail for us to call you back orcontact us

 

Do you have any discount coupons?

We have a Coupon Page with full details, including how you can save up to 10% on every order.

 

How do I pay by Check or Money Order?

Please contact us to arrange payment by check or money order.

 

Which is the best cornmeal: Stone Ground, Water Ground or Steel Ground?

Stone Ground and Water Ground are the same thing!  

“Back in the Day” water was used to provide power to the mill wheels that turn the stones that grind the corn kernals.   Stone/Water ground corn retains some of the hull and germ of the corn making it more nutritious than Steel Ground which removes the hull and germ almost completely.

 

There are holes in the bag, is that normal?

Every product that is packed in plastic has one or two small holes pierced in the bag so that the product can breathe and the bag does not “pop” like a balloon when it is shipped.  This is perfectly normal and is not indicative of bugs or any other problem with the product.

 

I’m searching for another product, can you help me?

We would be happy to try and find your favorite products; contact us with the name of the product and any other information you may have, for example, when and where was the last time you bought any, do you have an old packet with contact details of a producer etc.

The following list is of products that customers have asked us to research…

     Perkerson’s Cornmeal is no longer produced.

     Honey Girl Syrup is no longer produced.

     Adams Cornmeal is no longer produced.

 

My order arrived and the box contained a bag from Publix/Brunos/World Market – can I buy the product from these stores?

If you have received an order from STF and during unpacking you noticed a carrier bag from a grocery store this is simply our way of helping the environment.  We use recycled plastic bags, cardboard, brown paper bags etc to pack out the shipping boxes so that your product arrives in first class condition.

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